Business Development Specialist

Company Confidential

Posted 5 months ago

Job Overview

A busy trademark law firm is looking for a remote part-time (15-20hrs per week) Business Development Specialist to join their dynamic team. The role involves communicating with clients via phone, while providing a positive customer experience.

This excellent opportunity is perfect for a self-motivated professional, who is excited about sales, great at building relationships, and willing to learn.

Job Qualifications:

  • 1-3 years of sales and customer service experience is required
  • Excellent communication and interpersonal skills
  • Excellent telephone and written skills
  • Good attitude and strong work ethic
  • Good time management and organizational skills
  • Must be comfortable and confident with warm calls
  • Work well in high pressure, fast paced environment
  • Law firm experience is a plus
  • Good computer skills, and knowledge with the following tools is an added bonus: Dubsado, Zoho, Slack, Trello, CRM & Project Management

Job Responsibilities:

  • Answering and screening inquiry calls and emails from prospective clients
  • Educating clients on products or services and making recommendations that may better suit their needs
  • Responding efficiently and accurately to inquiries and ensuring that clients feel supported and valued
  • Utilizing software, databases, scripts, and tools appropriately
  • Completing call notes and call reports as necessary and updating them in the CRM
  • Identifying urgent or priority clients and providing feedback to higher management
  • Organizing and adapting to changing priorities
  • Other duties as assigned

Job Features

Job CategoryVirtual Assistant

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